IC
Ian C
1 reviews | Active since Jul 2010
19 Oct 2020, 14:09
How Can We Waste Your Time and Rip You Off
FNB took me for a ride. After 20 years as a client, I had a credit card that stopped working. Then, because I didn't use it, they started charging me a lot every month. Meanwhile, for months, they couldn't/wouldn't fix it. Finally, on the day I cancelled it, it started working again apparently. This saga cost me a good few thousand rands that they wouldn't refund. I'm happy to say I've moved banks.
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Ian C's updateReviewer Update
23 Oct 2020, 14:04What's worse than ripping your customers off and ignoring there complaints about it? Responding to them with platitudes only when they manage to publicise the issue, then, again, don't do what you said you would and ignore them again....
IC
Ian C's update23 Oct 2020, 14:04
Reviewer Update
What's worse than ripping your customers off and ignoring there complaints about it? Responding to them with platitudes only when they manage to publicise the issue, then, again, don't do what you said you would and ignore them again....
IC
Ian C's updateReviewer Update
10 Jul 2021, 20:36So , of course, FNB kept the money they took from me in this saga - more than R2000. I have, of course, closed my bank accounts with them - every last one.
IC
Ian C's update10 Jul 2021, 20:36
Reviewer Update
So , of course, FNB kept the money they took from me in this saga - more than R2000. I have, of course, closed my bank accounts with them - every last one.