nN
noel N

1 reviews | Active since Apr 2018

20 Apr 2018, 09:34

how can we ***** you ...... fnb and wesbank ..... there new slogan

the pathetic service you get from fnb and there wesbank division is total bull ****, There slogan is ( how can we help you ) should be changed to( how can we ***** you ) I app**** for commercial finance, its been well over a month since the application was logged , my contracts are on hold because of this , there response to updating you with regards to the application is ****ing ****,

this is a bank that doesn't assist you, they will only finance a commercial vehicle with a 30% deposit, so they willing to ***** my cash flow set for projects...

a question that I been asked twice......

the reason for increase in trade ?

after sending all the documents and contracts from where the trade came from and I'm banking with fnb for over 3 years, they have all my information in front of them yet I'm still asked the same ****ing question, how does a business grow if you don't aim to take it to the next level ...... clearly they have people who don't know what the **** they are doing.................

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2018, 09:58
Official

Hello onoel213

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***