How can we ***** you

I have fallen into financal difficulties and started to fall behind in payments. last year I worked 3 jobs to try correct my fananical standing.

FNB phones constantly. As I was working from 7:30 till 22:30/23:00. I was not able to take phone calls. When I did have a chance to answer I asked even begged that FNB would email me as I could not answer the phone but i wanted to find a solution to this problem. I would get a email I would respond and get NO reply! I then managed to take a call begged again for email contact. after this call I received a sms stating I agreed to payments that I DID NOT AGREE too. I am now getting messages to say they cant contact me (this is not true as all they need do is email me!!!!) last year I wanted to take out a loan from Capitec Bank and pay FNB and close my account. FNB has now handed over my account so now I can not get the loan, FNB will not contact me via email so that I can make a payment arrangment

FNB is impossible to get hold of. you call the call centre you are on hold for ages, you go to the 'contact us' on the website and it does not accept the details. you try the 'complaints' forum on the website - also does not accept your details!

As you can see I have tried every route thinkable and have had no joy

I am hoping that by using this forum I can get FNB to contact me and we can resolve this.