1 reviews | Active since Aug 2015
How can we ***** u not help u!!!!
Last month they deducted 2800 from my account...and this month AGAIN another 2800 was deducted!!!!!! A refund of R905 was done. I need my refund of 1400 pleaseeeeeeeeeeeee!!!! I hesitated to change my account but I guess this means it's long overdue. From: ratolation1 ********** Sent: 27 September 2017 01:51 PM To: "FNB - FNB Loans" ********** Subject: Re: ********** NF
On Wed, Sep 27, 2017 at 3:18 PM, FNB - FNB Loans ********** wrote: Good day Miss Lerato M Mabe, Thank you for your e-mail. We have tried to get hold of you on 073 to no avail. Please note that you are still liable for your monthly instalments of R 1401.75. Please note that we have requested a refund for R 901.75 from our Administration department, the turnaround time is 48 business hours. Should you require any further information please do not hesitate to contact our Collections department on ********** . Kind Regards, Joyce Lepele
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)