How can we Rob you FNB

FNB how can we rob you, i have my own business and have speedpoints with Fnb, ive cancelled my speedpoints reason being fnb way to expensive, now i was told that i need to give 30days notice, nowhere was i told that i still will pay the monthly fee after cancellation, please go and listen to my voice recordings NOWHERE i was told that i will still pay after ive cancelled, and ive cancelled way before 30days, im very dissapointed and disgusted, i need a refund fund please, i want to cancel my personal account and my business account, merchant number 415881