AA
Aziz A
1 reviews | Active since May 2012
16 Nov 2015, 21:44
how can we not help you PART TWO
Complaint ***<br> I am still awaiting a response to my Hellopeter complaint. <br> I had one telephonic conversation with the manager. I think she tried to call me back and I missed the call no voicemail left, There was no SMS asking me to call her back nor an email with an outcome of her findings and worst of all I AM STILL AWAITING A SALES PERSON TO CALL ME SO I CAN OPEN THE ACCOUNT..<br> This is the worst service ever that I have received and I am not even a customer of the bank... What an example your organisation is setting to a would be customer, but than again you don't care as you have all the clients you need what am I as an individual...
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Replies (1)FNB (First National Bank)'s replyOfficial
17 Nov 2015, 08:44Hello azizallyjhb,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply17 Nov 2015, 08:44
Official
Hello azizallyjhb,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
