How Can We NOT Help You! FNB Credit Card

<p>To date I have been issued three faulty credit cards by FNB. I am still awaiting a fourth credit card. There has been no attempt by the Credit Card division for my urgent request to speed up delivery. Each time the response was "you will have to wait three to five days for delivery". I spoke to Sandy (a supervisor in the Credit Card division?) and she said that she would get back to me to let me know what the problems were with the credit card, to date, no communication from her. The only help I have received has been from the consultants at the Hyde Park Branch. Perhaps instead of spending money on an expensive ad campaign, thought should be given to sending call centre/supervisors from your Credit Card Division on Customer Relations refresher courses? </p>