How can we NOT help you!

I have had the worst experience with FNB! Firstly my personal banker phoned me a while back to borrow some money from myself on a personal arrangement as she is under debt review and will pay me back monthly, of course I completely refusdd! I reported this matter to fnb, who responded only to say they would investigate, to date I have received no feedback on this matter! I am very concerned as to the safety of my accounts! They are doing nothing to assure me that my money is safe! On friday, the first time ever, a ********** transaction went through on my account, somehow someone got my account details and purchased via paypal, I immediately reported same but again they would investigate! Its monday and I have not heard anything! Strange right after the complaint of the personal banker, this now happens! Fortunately paypal already stopped the transaction and will refund, no thanks to the help of fnb! How can we help to ***** from you! How can we NOT help you!