JF
Jeannie F

1 reviews | Active since Jun 2016

16 Sept 2019, 20:38

How can we NOT help you

my small is actually doing very well considering I started it in a ressesion, people are just not admitting that SA is in a resession. I managed to pay off my outstanding debt on my credit record and FNB had not given me any credit helping starting my business. But yet everything I apply for gets declined......so I am tired of FNB not being able to help small businesses to expand. So I will find another way to expand and with that another bank. Your slogan should change as How can we help you? Makes no sense! Pathetic.... you clearly only want big business, our small businesses doesn’t count

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 Sept 2019, 08:21
Official
Good day Jeannie de Freitas,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***NF. 

Regards,
 
Hello Peter Complaints Team 

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