kK
klengles K
1 reviews | Active since Jan 2017
16 Oct 2019, 18:11
How can we NOT help you
Booked a flight on Ebucks travel using my fnb credit card and first there was no luggage booked for my supposed “discounted” flight and now no one is responding to my queries about the travel insurance! No one responds on their Facebook page and emails are just a waste of my data apparently. What’s the point of platinum bank charges if I’m not getting platinum benefits?!
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Oct 2019, 08:46Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Oct 2019, 08:46
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***