How can we (NOT) help you?

I transferred additional funds into my revolving credit facility in order to access funds in the facility. Once the transaction was complete I was unable to transfer funds out. Several phone calls later (2 hours on the phone) the revolving credit facility has a hold on it that no one is able to lift and FNB can't reverse the transaction. Let's think about this, FNB can't reverse a transaction from FNB account to another FNB account. Calling FNB is pointless, the holds to speak to someone are anything from 11 minutes to 25 minutes and the staff seem unable (or is that unwilling?) to help, they just transfer the call, I went from Wealth clients, to FNB card, to premier banking to a recording about business hours and several dropped calls on the way. Never been more disappointed and frustrated with a company in my life.