CB
Charl B

1 reviews | Active since Dec 2010

26 May 2015, 19:14

How can we NOT help you

We complained about the salary and debit orders not being switched, so everybody jumped to assist for 3 days, thereafter we just got mails on what can not be switched, never were we advised on what to do when they can't assist, now every month we have to figure out what goes off where and it *****s our budget and credit rating up, not even to mention the banking fees.<br> <br> All email addresses are not working

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2015, 08:30
Official
Hello charlvot,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 691074 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)