1 reviews | Active since Sept 2011
How can we NOT help you?
<p>I have an fnb cheque account. In Dec last year I was contacted by an FNB credit card call centre asking if I wanted a credit card? They offered me a special interest rate for a number of months if I close my ABSA credit card. I app****, was approved and received my card. No special interest rate no nothing. It has been months now, a lot of calls and messages and nobody seems to be able to sort it out. Now the call recording is lost. Eventually they offered me another rate which I accepted just to get to some conclusion. When i was transferred to the credit card department the rates differed again. It is hopeless.</p> <p>I have a "private banker" called Paballo but still no success. Was this false marketing to get me to sign up for a credit card? </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option 1)
