1 reviews | Active since Dec 2011
how can we not help you
<p>I Have a Platinum Cheque account where my salary gets paid into every month. Since December the small compaqny I work for has had cash flow problems and i have been paid late and in drips and trabs but been paid in full. The problem I have I have not yet received any income this month yet and all my debt orders go off on the 7th. I went to Southdale branch this morning to see if they would either give me a small overdraft R 20000 or to let the debit orders run. But guess what no help at all? So the bank makes a bit extra on returned debit orders from the poor. Change the slogan "HOW CAN WE NOT HELP"</p>
Good day Mr. Trevor Grenfell
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. Trevor Grenfell
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***