How can we NOT help you!!!

Shocking service from FNB Business Banking. We decided to switch our business account to FNB and provided them with every single document requested from them (more than once) in order to FICA the account. (We had to call them over 10 times in order to get the account activated). We have been promised numerous call backs which did not happen. Eventually after phoning 4 times we received a confirmation email from Gregory Oliphant confirming the activation of the account. Then nothing happened - no phone calls, no card being delivered. Phoned them for the umpteenth time to find out what is going on. THEY DE-ACTIVATED THE ACTIVATED ACCOUNT, because of apparent docs outstanding! Then they locate the \missing"docs on their system and promise to activate the account again. After loads of calls they activate the account again on 8 March 2015. Promise that the business card will be delivered. As of today we have not received a call from anyone regarding the delivery of the business card. I phoned them again today. THEY HAVE NOT ORDERED THE BUSINESS CARD"