How can we not help you?

<p>17 October this year our son was born 1 month early with a emergency caesarean, huge unexpected expenses as can be expected. Thru the whole thing I kept communication channels open with the bank (FNB) and we stayed at the hospital for two weeks until baby is strong enough to go home. Waited for some payments to come thru some people paid me late I did not wait for FNB to phone me I phoned them to explain, the guy on the phone said can we deduct both November and December's payment on the 5 of December I said it fine I will make sure there are enough fund for that. And so it was paid on the 5th as agreed upon the Full R4646.62. Now early this morning(7/12/2016) I get an sms from FNB that says "Confirmation: Your Straight Credit Card Limit is R38500 and your Budget Limit is R0. Tor queries, Please call ********** 111 during office hours" Now it was R42500 Decreased with R4000 less, WITHOUT ANY warning ANY curtesy phone call or any communication. I find that you are kicking a dog while its down, the hospital bill is just over R35000 I am self-employed, meaning that I double the money I have to make money I need money. Now my Business Accounts, Personal Cheque Account, Credit card, cell phone contract and both my vehicles is financed with YOU. My life insurance police is with you, you make a lot of money out of me every month, now you spit on our relationship. I don’t know who you are Mr. Elwyn Abram but the way you conduct yourself with other people's lively wood is extremely unprofessional. I dialled 6 numbers spoke to 7 people, no one could get hold of you, I left messages I spent just over an hour on the telephone, I think you should phone me ASAP, and you ever is your supervisor. I hope you have a great Christmas....</p>