BD
Bel D
1 reviews | Active since Oct 2011
29 Apr 2019, 22:04
How Can We Not Help You!
I'm a private client banker, I requested information relating to a card machine from the private client allocated to me and I got no assistance in a reply email other the to tell me I need to open a business account. Fnb you have lost your service delivery award and would suggest a training session with your staff in customer service going forward. Speechless
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Replies (1)
FNB (First National Bank)'s replyOfficial
30 Apr 2019, 09:38Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Apr 2019, 09:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***