1 reviews | Active since Apr 2019
How can we not help you.
On Friday 05 March, I made a cash deposit at FNB branch Sunnyside Park. Later I noticed I didn’t get the Sms and went into the branch. They told me they must investigate. I have made hundreds of cash deposits and not sure why they must investigate.
Tuesday I went to the branch and was told it takes 3 working days to refund your money (R2110). So we will refund you on Wednesday.
Wednesday 10 April, get an SMS we are declining to refund you.
I have made a genuine deposit and the machine rejected only one note after which I confirmed the deposit for the rest of the notes.
Is this how FNB handle our accounts, Maybe R2110 doesn’t mean anything to them but to me it’s a lot. Turning a blind eye and treating me like just a piece ****. I swear if they can’t come up with a good explanation I will cancel everything with them.
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***