How can we not help you !
I am absolutely mortified with how FNB operates. I did a consolidation loan and suddenly I saw the incorrect debit date. I called in today to change. So due to the fact that I am receiving my salary early ( I usually get paid on the 10th of each month ). so lately the 10th has been falling on a Sunday which is not a working day, which means I will get paid earlier than expected . Now I am requested to send documents which will take a life time to get on top of that I will be debited on the incorrect date and end up in arrears. The ironic part is both of my loans have been debit on the 10th suddenly they want to change it to an earlier date . Come on FNB...think ahead and honestly “help me. “
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Mar 2019, 11:31Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply01 Mar 2019, 11:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
