PL
Peter L

1 reviews | Active since Dec 2010

30 Jun 2016, 14:17

How can we NOT help you

<p>Been trying to get help from FNB in the last 24 hours, this is riduculious.</p> <p>3 debit orders went off my bank account with the same amount. same date within the same hour.</p> <p> </p> <p>I guess the radio advert only applies to new customers.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 10:57
Official

Good day Luthepet,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

I tried calling you to to discuss this matter, but I have escalated the matter to a subject matter expert to provide you with feedback around the options available to you regarding your concerns.

We apologise for any inconvenience caused. Your reference for the above complaint is 954900.

Kind Regards

Complaints Resolution

Melinda Duvenhage