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Tyronne E

1 reviews | Active since Jul 2016

04 Jul 2018, 15:11

How can we NOT help you

Terrible service, your agents are rude and not willing to assist a premier client. It’s fine your twitter and your slogan how can we help is not true. I will be moving all my accounts ASAP to Capitec

0
Replies (5)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 16:58
Official

Good day Tyronne Eilenberg,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)

TE
Tyronne E's update04 Jul 2018, 20:49
Reviewer Update
Thank you I will definitely be calling tomorrow thanks
TE
Tyronne E's update05 Jul 2018, 09:24
Reviewer Update
You guys must call me ********** 147
TE
Tyronne E's update05 Jul 2018, 09:24
Reviewer Update
You guys must call me ********** 147
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2018, 12:03
Official

Good day Tyronne Eilenberg,

Thank you for your posting.

Your comments had been escalated to FNB Premier Resolution Centre requesting that they make urgent contact with you.

Regards,

Hello Peter Complaints Team

*** (option one)