UK
Uveer K

1 reviews | Active since Jun 2018

01 Jun 2018, 10:10

How can we not help you

I have upgraded my accounts to.Premier . To collect my new cards .It been a total nightmare. No one has contacted me as I have laid complaints . It been a really distasteful experience . I’m now looking to move all my financial accounts to another bank

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jun 2018, 11:21
Official

Good day Uveer Kalidin

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)