1 reviews | Active since Dec 2017
How can we NOT help you
I had a very poor experience in the FNB Rosebank Branch, and sent a written complaint to ********** . Received Ref ********** on 6 December, but not heard from them since. I sent a follow up email to ********** on 13 December - no reply. I sent another follow up email to ********** on 27 December - still no reply.
How can we help you? I dunno - maybe you can tell me!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)