How can we NOT help you?

<p>Wouldn't is be a fantastic world, if the banks saw us as more than just a reference number on their computer system. As more than just a way to fill their coffers and put us into debt so we have to pay, pay and pay some more for ridiculously terrible service and false promises. Even when they fill our heads with garbage like, ''how can we help you'' and ''we'll help you get there.''</p> <p> </p> <p>Waiting for 10 WEEKS to get an answer on a home loan - stressing, wondering, hoping and praying that we can ''...get there'' only to be let down.</p> <p>FNB, I am not just a number on your system, I am a person with hopes, dreams and aspirations who relies on companies like you to fulfil your brand promise and live up to your claims with a bit of humility.</p> <p> </p> <p>Instead, I have waited 10 WEEKS - yes 10 WEEKS - to be given an unfair home loan offer. Usually home loans applications are dealt with in 5 to 6 working days at the most. I have Calculated the bond costs with industry calculations and backed it up with calculators from SA Home Loans, Property 24 and others, and the amount is more than affordable for us. But we are just a number, so why should FNB care?</p>