How can we NOT Help you.....

In August 2017 I requested my settlement amounts form FNB for my Overdraft Checque account as well as my Personal Loan Account. I am under Debt review so I requested this from the Debt review department. They gave me the amounts and app**** a 20% discount if I pay both of the accounts in full. I accepted this offer and paid FNB almost R43000. The all of a sudden they came back to me and said that I still owe them R18000. I have been requesting a detailed breakdown of why and what but for the last month have received not a single mail back form them. I am very sure that I was not in the wrong here and I'm trying my level best to get out form under debt review but FNB is not making it easy at all for me. In fact it feels like they want to keep me struggling. I even mailed the CEO and not even he cam back to me or asked someone to get back to me for two weeks.

I seriously thought of staying with FNB and taking my entire portfolio back to FNB once I am out from under debt review, but this is not going to happen AT ALL. Never will I do business with FNB again. Can someone please get back to me on this asap.