HOW CAN WE NOT HELP YOU!!!

IM SO UPSET THAT THE BANK THAT I TRUST TO DO WHAT THEY OVERCHARGE ME FOR, HAS FAILED ME IN WAYS I CANNOT BEGIN TO DESCRIBE. THIS WHOLE WEEK I'VE BEEN GETTING EMAILS AND SMSES FROM MY SERVICE PROVIDERS THAT MY DEBIT ORDERS HAVE BEEN UNPAID. WHEN I GOT PAID, I SAW ALL OF THOSE DEBIT ORDERS GO OFF VIA THE SMS NOTIFICATION I GET FROM FNB SO U CAN IMAGINE MY SURPRISE TO WAKE UP TO A DISCONNECTED DSTV. I PRINTED MY STATEMENT AND IT PROVED THAT WHEN MY DEBIT ORDERS WENT OFF I HAD MONEY IN MY ACCOUNT AND THE SMSES I GOT ALSO CONFIRMED THE REMAINING BALANCE AFTER THE DEBIT ORDERS WENT OFF. FIRSTLY MY STATEMENT IS SHOWING ME FIGURES I CANNOT EXPLAIN AND A WHOLE LIST OF BANK CHARGES FROM UNPAID DEBIT ORDERS WHICH I FIND SILLY AND UNFAIR. I WAS THEN TOLD ABOUT ACTUAL BALANCES AND WHAT WHAT BALANCES BY THE CONSULTANT I CALLED AT THE BANK, WHICH ARE NOT MENTIONED ON THE IN CONTACT SMSES YOU SENT ME. I DONT THINK IM DUMB BUT I THINK IT ONLY MAKES SENSE THAT WHEN YOU SWIPE OR THERS A DEBIT ON YOUR ACCOUNT MONEY SHOULD BE PAID TO THE THIRD PARTY SAME TIME AND THAT MONEY REMOVED FROM YOUR ACCOUNT NOT TO MAKE IT AVAILABLE FOR YOU TO USE ESPECIALLY IF U SAW THE MONEY GOING OUT. THIS IS UNACCEPTABLE!