DJ
Danie J

1 reviews | Active since Aug 2015

02 Sept 2015, 07:28

\How can we NOT help you""""

I got a Small business account with fnb for about 3 years, A monthly turn over of estimate R60000 -R120000. On several occaseions I app**** for an overdraft on my account. Everytime I was told my profile doesn't meet the points required. No explanation as to why. I went in to the bank and sat down with a business manager. Eventually she explained to me it was due to a problem on a personal account that I had like about 10 years ago. I need an overdraft of R10 000 on my account with a turn over of about R100 000 per month. <br> So the question is \how can we NOT help you"I really like FNB their rates are good but service poor. so I will change to another bank that can provide added services"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Sept 2015, 08:51
Official
Hello daanjordaan,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 753069.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)