how can we NOT help you?

Your logo how can we help you should read \ How can we NOT help you"I complained on friday that my account was blocked because of outstanding FICA documentation. When enquiring what documents were outstanding I was told by the call centre that they did not know and would get back to me. Needless to say this never happened. All they managed to do was block my account. <br> <br> I spent 2 hours in a branch this morning with a gentleman who sat with all my documents in his hand and said he could not see why he had to upload them as they were all already on the system. he then tried calling to enquire what \"" the powers that be\"" required"