RS
Rika S
1 reviews | Active since Nov 2020
30 Nov 2020, 16:55
How can we (NOT) help - FNB
FNB really, really sucks! I transferred money from PayPal via FNB (here I have no choice!!!!) to my bank, Capitec. This transaction took place last week Wednesday at 6h30 in the morning, it is now Monday afternoon 16H42 and the money is still not in my account. Then just to add insult to injury, I contact them via facebook and I get told my bank is at fault. What the fools apparently don't know is that Capitec does not hold on to money for days on end, so first FNB ***** (interest) and then they lie.
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Rika S's updateReviewer Update
02 Dec 2020, 05:42I have to admit that the follow up from customer service (Gentleman called Bafana) was great, he did explain that public holidays anywhere in the world does have an influence. I understand, but please train your staff on facebook better, it is not nice to immediately blame my bank (Capitec)....
RS
Rika S's update02 Dec 2020, 05:42
Reviewer Update
I have to admit that the follow up from customer service (Gentleman called Bafana) was great, he did explain that public holidays anywhere in the world does have an influence. I understand, but please train your staff on facebook better, it is not nice to immediately blame my bank (Capitec)....