How Can we Mislead You

Well well me again. My Fiance app**** for a credit card at the Atlantis branch and was told that we must apply for an individual credit card then when the call center contacts her that she must immediate ask for it to be downgraded to a cold credit card so that the fees can also be reduced. She then got a call and not only was it said this cannot be done but also the card is already activated and get this for LESS THAT WHAT I ASKED EVEN AFTER THEY OFFERED WAY MORE AND I WANTED LESS. Why is it allowed that we can continue to be mislead by FNB's shocking **** service consultants and we must just accept it.