HOW CAN WE MESS YOU UP?

<div style="color: #000000; font-family: sans-serif; font-size: 13. ********** ********** 9px; display: table; width: 328px;"> <p dir="ltr">Good day</p> <p dir="ltr">Hope this email finds you well.</p> <p dir="ltr">I on the other side am not well.</p> <p dir="ltr">I would like to say that I have banked and loved FNB for a while but couldn't believe the service I got from them. My dad passed away on father's day which was the hardest thing for us as a family. We were advised by an FNB consultant to change from a 32 days notice to a 7 day notice due to the time frame for getting the funds,however it was not advised that we can't get the money out before 7 days should a Need arise. We need to bury our dad with dignity and it will cost R100000.00 for everything. We needed FNB to give us t he money and put it against the investment, which they refused. Now I need to understand, how my bank can't help me in such a time? I should be home grieving but I spend my days on the road.</p> <p dir="ltr">Payment needs to be done by midday tomorrow otherwise we are unable to do so because of this is huge inconvenience. Impression is FNB really doesn't care more especially since they even suggested we prospone the funeral? Really? How disregarding as that?bfurther more that a 100k is too much for a funeral? I mean if we have the funds ( which we have in the account)</p> <p dir="ltr"> </p> <p dir="ltr">We are really disappointed at the service!</p> <p dir="ltr"> </p> <p dir="ltr"> </p> <p dir="ltr">Regards</p> </div>