How can we make your life unpleasant?

Let me start by saying there are always two sides to every story and I thought about this long and hard before I decided to post here. I app**** for your product on the 28 January 2019. I was told that there is a turnaround time of 7 working days I gave it 8 days please check your records to see how many times I called in to follow up. The consultants were okish and some were excellent all they were relaying was what they saw on the System. So here please note I am not unhappy with the service I received from the consultant However am extremely unhappy about the information relayed to me. A. I had a credit card with FNB in 1999 and I paid it up this can be seen on your system however I am required to send a paid up letter 19 years letter LOL. Really now is there a special law for FNB I am not aware of? So the letter is now being requested by an FNB consultant on my behalf LOL B. I require 3 months payslips even though my salary has been coming from the same place for the last 10 years and reflect on my statement on the 20th of the month every month without fail. More than reputable company paying into my account this can be checked an confirmed by yourselves. C. A copy of my ID was also requested gosh at this point I'm starting to feel like a ***** and I am starting to feel victimised.

FNB YOUR SYSTEM IS SUCKS AND YOUR CONSULTANTS ARE DOING AN AMAZING JOB TRYING TO DEFEND THE **** THEY HAVE TO WORK WITH!!!!

Please can you send me the banking ombudsman number I HAVE HAD ENOUGH!!! I however don't feel like I should let you get away with the way you treat your customers even if its at the expense of my sanity and my health.

Now let me find out how supercharge my post.

Kind regards Warda Majal