HOW CAN WE LIE TO YOU

I wanted to study, and mom advised that I get a student loan from my home bank, which is FNB. I went in to the bank, with all documents required and app**** for a student loan, which was approved within a few days. When talking to the consultant at the branch, he advised that I would pay the interest for duration of my studies, and once I am done studying I will pay off the capital. A year later, I needed to top-up my student loan which FNB said NO to, and I decided to start paying the capital back little realising I am going to be pay R22000 off, over 60 months with an interest rate of 20.75%. I queried it day in, and day out with the bank and on 11 October 2017, I went to the branch in Sunward Park, and asked the consultant how their student loans work. I was told the very same thing, when I app**** for a student loan -" You pay interest now, and capital only once you completed your studies" and surprisingly enough this was told to me by 5 consultants in the branch. Eager to assist, they pulled up the documentation, and then only did the consultants and the branch manager find out that student loans don't work the way in which, they were told, and they had being lying to so many people, and that a personal loan is way cheaper than a student loan. I was shocked that the consultants didn't know this, and had being assisting with student loan applications for so long. I am utterly disgusted in FNB, for not honoring their slogan " HOW CAN WE HELP YOU?" because they in actual fact cannot, they only help you further into debt by lying to you. Moving to FNB has being the worst decision of my life.