NA
Nazmeera A
1 reviews | Active since Aug 2020
16 Oct 2025, 13:41
How can we keep you as a customer but give you ridiculous zero percent service?
I submitted two requests for unauthorized debits almost two weeks ago no follow up was done instead I am told it was refunded but it it not the case.
Can someone urgently look in to this as this is quite disturbing that you cant help customers.
Helpful (0)
Replies (1)0
Replies (1)NA
Nazmeera A's updateReviewer Update
17 Oct 2025, 08:53Good day FNB
Unfortunately this issue has been pending for a few weeks now and I do believe I have engaged with the service provider adequately with no response and to FNB with also no response.
I would like my refund before 12:00 today as I do believe I have extended enough goodwill here, failing which I will have to take this to the ombudsman.
Thank you.
Unfortunately this issue has been pending for a few weeks now and I do believe I have engaged with the service provider adequately with no response and to FNB with also no response.
I would like my refund before 12:00 today as I do believe I have extended enough goodwill here, failing which I will have to take this to the ombudsman.
Thank you.
NA
Nazmeera A's update17 Oct 2025, 08:53
Reviewer Update
Good day FNB
Unfortunately this issue has been pending for a few weeks now and I do believe I have engaged with the service provider adequately with no response and to FNB with also no response.
I would like my refund before 12:00 today as I do believe I have extended enough goodwill here, failing which I will have to take this to the ombudsman.
Thank you.
Unfortunately this issue has been pending for a few weeks now and I do believe I have engaged with the service provider adequately with no response and to FNB with also no response.
I would like my refund before 12:00 today as I do believe I have extended enough goodwill here, failing which I will have to take this to the ombudsman.
Thank you.