How Can We Hump You?

I have been with FNB for decades and they hold all our various Company Accounts, our Investment Accounts, our International and Local Charity Accounts, Estate Accounts, my Husband's Accounts etc etc. Never much reason to complain until, "How can we Hump you.... let me count the ways!!" Beyond shocking and a On Line Call Centre agent that was about as interested as a dead bottom feeder, in a fish tank. Shocking service did not even come close. FNB, this is going to our attorneys, put on every social media platform and every single one of our accounts WILL be withdrawn, including my PB.Your service is non existent. Two big payments for a vehicle 2 days ago. One Pay and Clear and it went through immediately. Hrs trying to pay the other and eventually went to a branch to find that Pay and Clear was not working!! No info on website?? Eventually paid (but not Pay and Clear) and it was cleared!! The Pay and Clear one done earlier is still missing, 2 days later!! Bank tried to help but Onine Banking useless and disinterested. Brain dead. Payment still MIA. Car was not released. No transport. Imploding business meetings. Loss of dignity. Stranded. Carless. Hundreds of miles from home. The cost and stress were immeasurable. FNB, you WILL be held accountable for these damages and our monies found as they left the account as we have the POP, but it is not reflecting with receipient. Wake up, FNB. It appears you have a mass exodus to Capitec. I will Off Load my share portfolio too, as I refuse to support this Bank, of 40 years, any longer.