HOW CAN WE HELP.............................what a joke

"HOW CAN WE HELP YOU"

What a joke, I have always had no problems with FNB, but the moment you loose your job there loyal Slogan or promise of "How can we Help" flies out the window.

I Finally get money to pay my arrears and nobody at FNB is able to help me, because they froze my account. So now I ask you how must I pay my arrears if you block me from doing this.(OH ALSO NOTE MAKE SURE OF YOU CREDIT COVERAGE BECAUSE THATS ALSO NONSENSE, YOU BASICALLY PAY FOR NOTHING)

Hence I have a personal banker that is also at no availability to help me, but wait you promise "How can we help"

It is not rocket science to unblock my account so I can pay the arrears, its a very simple task.

You constantly remind a person in the deep dark hole you are in but the moment you want to rectify it........you nowhere to be seen

Also note that I currently cannot accept calls or make them, I cannot go to the bank(no sympathy from the bank) so all my communication I have as proof via email, All FNB can say is "sorry, phone your bank" again I highlight "HOW CAN WE HELP".......................... its simple you can't or is it you don't want to

Will def be changing banks thank you very much FOR NO HELP