CJ
Charlotte J
1 reviews | Active since Oct 2015
07 Oct 2015, 16:59
How can we help you? Yeah right
A few months ago FNB offered me a platinum acc, which I declined. Now that I approached FNB I am being told that I do not qualify as according to FNB system I am under debt review and I must go into a branch to have it sorted out. This issues was sorted out a long time ago and I was assured that it will not reflect on FNB side again. This is not the first time this happened. So now that I want to place business with FNB they are making their system issues my problem. So how are they \helping"me?"""
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FNB (First National Bank)'s replyOfficial
08 Oct 2015, 08:12Hello GCS123,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 778374.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 778374.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply08 Oct 2015, 08:12
Official
Hello GCS123,
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 778374.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.
Do expect communication from one of our subject matter experts very soon.
We apologize for the inconvenience caused. Your complaint reference is 778374.
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)