LC
Louisa C

1 reviews | Active since Jul 2016

13 Jul 2016, 06:43

How can we help you?.......We cant

<p>App**** for 3 commercial credit cards during April 2016. 2 months later we get a return mail that the email address used does no longer exist. We phoned the Civic Centre branch in Vereeniging on Monday 11 July 2016 where we were assisted by Charlotte and promised that Charmaine Darbie would call me back regarding new credit card applications. Charlotte phoned me back to say that Charmaine was in a meeting but that she would definately phone me back......today is Wednesday - no Charmaine has phoned me till date.........how can we help you......FNB cant!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2016, 07:47
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 961477.

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)