VW
VEan W
1 reviews | Active since Mar 2015
25 Mar 2015, 10:41
How can we help you...to get ******
I opened a new business account which mainly operates on a COD basis. When opening the account I specifically asked if merchant services will be available as in today's lets ***** other peoples cash is at a all time high. Plus, servicing customers \Who don't have cash on me"will only result in unnecessary collection fees I have to pay which will be far higher than the original sale amount.<br> I received feedback from FNB that they have assessed my application and due to my credit rating (of which I don't have any... I just started trading) as well as my operational risk profile I cannot obtain a POS device. <br> What I cannot understand is"
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Replies (1)FNB (First National Bank)'s replyOfficial
25 Mar 2015, 11:10Hello Serv@1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654230 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654230 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Mar 2015, 11:10
Official
Hello Serv@1,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654230 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 654230 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
