"How can we help you?" This doesn't mean much anymore!

How can we help you? Really? You NOT living up to that statement! Change it.

HP complaints were logged for: 1. tap and pay not working! 2. fusion upgrade - declined 3. OD - declined 4. credit card - declined

Today whilst collecting my Credit/Petro Card, Mkhuze form Sandton City branch confirmed: 1. tap and pay doesn't work for cheque cards 2. I qualify for Fusion, 3. but need OD account 4. Credit card account approved, after manually applying

Seriously, WTH is going on with your service...

No one told me that using my existing cheque for petrol will give me very little eBucks, and I did query this with email them twice, but no one told me this!

I'm embarrassed to say I am an FNB customer, definitely NOT getting good reviews or loyalty recommendations from me anymore!