How Can We Help You?‎ - they not able to help

IF i could rate them 0 i would have

Lydia Van Dyk, from FNB Offices called me last week Thursday and was suppose to provide me with feedback on Friday for something that they need to fix due to their *********** stat and lack of knowledge If this my fault i would have understood the delay in responds but its was an error on FNB's side that negatively affected me as a client and they had acknowledge their fault but yet unable to assist me as a client and correct their fault. I had to call them again myself on Monday for feedback which they still was unable to provide me with, she than promise me MR Siegelaar i will call you back tomorrow (Tuesday) today is Wednesday and yet have not receive any feedback this is the worst service ever and they logo state "It's time to switch to FNB - How ca we help you" I am every sorry i switch to FNB, i would not recommend it to any of my family, friends, co-workers or any one reading this review.