BD
Bongani D
1 reviews | Active since Sept 2013
03 Aug 2015, 13:00
\How Can We Help You"such a misleading logan"""
The FNB slogan, \How Can We help"is so misleading that when I read it I feel like vomiting. I am currently owing a bank R900 on charges. They in some in instance dishonor a debit order or R100 and charged me a fee of R138.00. I have asked to the bank to hold my debit order until my salary is paid in which would be by the 5th of the month because my company is delaying in paying salaries but because \""They Are helping me\"" decided to return all debit orders before then and charge R138 per debit order"
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
03 Aug 2015, 13:06Hello vbdlamini,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734724.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734724.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Aug 2015, 13:06
Official
Hello vbdlamini,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734724.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.
The reference number is 734724.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
