RR
Randall R

1 reviews | Active since Feb 2017

20 Jun 2017, 15:05

HOW CAN WE HELP YOU, SHOULD BE HOW CAN WE IGNORE

<p>I raised and issue with FNB lateley where I found that I have been overcharge.</p> <p> </p> <p>The refernce number of my complaint is ********** and have been promise feedback by them, and sincerest apolgies, however the matter is still unreolved and nobody seems to care. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2017, 16:06
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)