How Can We Help You...Really???

It has now been 3 months since i opened an business account with FNB online and i still don`t have a working account. have been to the goodwood branch a total of 14 times already and every time head office refuses to help the consultant over the phone. i have lost out on so many sales in the last three months it`s not even funny. my queries have been sent to kentescalations who just said they have a backlog of work to do so i must wait, and this after head office called me and demanded i deposit money into my account or it will be closed, so i deposited money and now i can`t draw it because my account is frozen for some reason. best of all on the 7th of august i get a notification that R200.00 was deducted from my account for bank fees. Went in to the branch today to close my account and guess what, i can not close my account because there is a hold on it. absolutely most pathetic service i have ever received from any institution in my whole life!