1 reviews | Active since Jan 2014
\HOW CAN WE HELP YOU"REALLY!??"""
I deposited money into my friends e-wallet who never received the money. I went to Clearwater where I had deposited to inquire what had gone wrong, I am absolutely disgusted at the way Swasthika Tuscano and the security Mr R Thambelani who just laughed at me as though i'm an idiot. Swasthika simply didn't want to listen and spoke to me as though I don't know what I'm talking about. After speaking to the e-wallet lady (ref RL***) who advised that a dispute form be filled again the lovely Swasthika refused. I laid a complaint (ref 622308) a month later nothing has happened and am no closer to finding out what happened. <br> <br> If this is the kind of service FNB has maybe our slogan is a farce, so far no one has even attempted to help.
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
