"How can we help you?"----Only works when you have money in your account

Still the most innovative bank in SA, but man, they do not stay true to their slogan "How can we help you?' Used the app to increase credit limit Thursday evening, Friday morning I approved the debit order mandate. Its Tuesday today, funds are not in my account. Wait until I have my salary you will see my I will have offers on all products I have with them. Anyway I am only with them for convivence/ innovation if not for that I would have left them years ago. Let me go get a load somewhere, I am tired on begging. Callled Friday, yesterday and they still expect me to all again today,,,, A whole private wealth customer.........FNB HOW CAN WE HELP YOU.