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peterhorn P

1 reviews | Active since Jun 2017

15 Sept 2017, 14:29

How can we help you? NOT AT ALL1!

I was in hospital for a month and my cards expire. I still cannot go to the bank. there seems to be no way to help me to get new cards and unblockmy account

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Sept 2017, 15:01
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

The complaint reference number is ***NF

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)