1 reviews | Active since May 2016

10 Jan 2017, 11:28

How can we help you NOT!!!!!!!!!!

<p>Did an application for FNB Vehicle finace via their online service on the 23rd of December 2016. To date not even a single phone call from to inform on the outcome of the application.</p> <p>Tried phoning them myself, 30 minutes on the phone and being transfered from the one to the other!</p> <p>How can we help you???? Or maybe How can we help you NOT!!</p> <p> </p> <p>Regards Henry C Griffiths</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jan 2017, 09:10
Official

Good day Mr. yolandi-griffiths-vd-merwe

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***