1 reviews | Active since Feb 2016
'How can we help you' - MY LEFT FOOT. More like - 'watch us pass the buck'
Seems FNB feels the funds in my account are actually theirs. Declining EFTs without any reason given Adding insult to injury, wasting time at an FNB branch, only to be told there is no reason they can see that this is happening. As if passing the buck would fixes anything. Then as a last straw. Wasting more time phoning their useless internet banking department, just to get bounced around. I gave up following the request to enter details for a third time. Needless to say, the problem remains as FNB simply passes the buck
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
