How can WE help YOU - MY ****!!!!

I used to be under debt review - a process aimed at helping and rehabilitating overindebted consumers. (my Husband passed away and left me with mountains of debt). I am now no longer under debt review and have NO debt whatsoever for more than a year now. Recently, I app**** for finance from Wesbank and FNB, only to be told that I have 'a written off personal loan', and because of this, I will NEVER be able to obtain any type of finance from FNB/Wesbank, regardless of my affordability and good credit score. Regardless that I have a private account and a private banker. In fact, my Private Banker told me it will be easier for me to close all my FNB accounts and take my R1.5m p/a income to another bank, than to ever obtain credit from FNB, regardless of my good credit score and affordability. This means I will now not only need to move my personal account which has been in place for more than a decade, but also my Business Account at FNB. Is this really how FNB treat their loyal customers after a difficult time? Will I now be punished for the rest of my life by MY bank, which has a slogan of "HOW CAN WE HELP YOU". You're not helping me, you're indefinitely punishing me!